Minipocketrockets.com

1.3 star rating Rating - based on 47 reviews & complaints
 
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Motorcycle & Scooter Sales & Rental
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/15/2021
Disappointed
Do not advertise they are out of stock of everything. Read More »
 
 
 
Complaint Posted 7/5/2019
Worst customer service and cheap parts
Don't trust or buy from these people. One of the worst companies. Very cheap parts and bike fell apart after a few rides - that means 3 rides and the bearings fell apart. The kill switch broke off after a couple times pressing it. Spend a little... Read More »
 
 
 
Complaint Posted 10/1/2018
Garbage! That's French for "don't buy from these crooks"
I ordered 2 mini bikes from them at the end of July 2018, and after 2 days of barely being ridden, one of them seized up and wouldn't run. Sounded like something completely broke off in the transfer case. I called and called, and finally got the... Read More »
 
 
 
Complaint Posted 4/21/2016
THIEFS!! RAGGEDY UNPROFESSIONAL BUSINESS
THIS IS THE MOST UNPROFESSIONAL BUSINESS EVER! THE CUSTOMER SERVICE NEVER PICKS UP THE PHONE! THE HELP DESK IS JUST THROUGH EMAIL!! they do not service your products! they only send pictures and email. The Customer service reps are RUDE AND NASTY!... Read More »
 
 
 
Complaint Posted 10/1/2015
Piece of JUNK!!!
Absolute piece of junk. Purchased for Xmas present for my son and received well before Xmas...Only thing that went right...put the bike together as instructed with the help of a certified mechanic and we had to wait for the weather to clear since... Read More »
 
 
 
Complaint Posted 5/15/2015
DO NOT USE THIS COMPANY!!!
I ordered a bike from this company for my son's birthday which on the web site said it was in stock ... I received a call back from a male who then told me that I would need to change the model because they do not have any. When I tried to ask que... Read More »
 
 
 
Complaint Posted 4/27/2015
MUST READ! SALES LADY CALLS VETERAN A LIAR AND HANGSUP IN HIS FACE!!!
I ordered a fairing seat for grandsons pocketbike and was sent a fender that cost $13 returned part and was refunded $5. I contacted a very BI-POLAR sales lady who said I ordered a fender and not seat. as i tried to explain to her that was impossi... Read More »
 
 
 
Review Posted 3/5/2014
DO NOT PURCHASE FROM THIS COMPANY
First off, once you put gas in the tank you cannot return the bike. Secondly the bike we received for my son ran good for a day or so, but during the first 60 days (time frame of the warranty), I was waiting on replacement parts. These Chinese bik... Read More »
 
 
 
Complaint Posted 11/15/2013
NEVER BUY FROM THIS COMPANY
RUINED SONS BIRTHDAY!!! WARNING ONCE YOU START THE BIKE YOUR WARRANTY IS VOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We bought a KTX had it for TWO days my son road it MAYBE a total of 1 HOUR and it just stopped working.. Two clutch springs fell... Read More »
 
 
 
Complaint Posted 4/28/2013
Mini pocket GP-RSR
Please!!! Don't buy from this company problems from day one #1 gas filter bad #2 park plug looked used from one month use #3 engine what drives the chaine making grinding noise #4 engine no good after one month use... DON'T BUY FROM THEM!!! Read More »
 
 
 
Complaint Posted 8/7/2012
PLEASE READ FOR THE SAFETY OF YOUR CHILD
Ok So this is the first time in my life that I am writing a review... My experience with this company was so bad that I was left with no choice but to make the effort of writing a review. So the deal is I bought a bike for my nephew of 7 years.... Read More »
 
 
 
Complaint Posted 7/25/2012
THESE F*CKEN PEOPLE SUCK DO NOT BUY FROM
This SUCKS DO NOT BUY FROM THEY ARE A F*%KEN SCAM THEY ARE A PAIN IN THE A** Read More »
 
 
 
Complaint Posted 6/8/2012
Ruined birthday present for 11year old son
Minipocketrocket is a terrible company to buy from. My son received his RX1 pocket bike and had less than 1hr on it before his rear tire blew up!!! After checking the serial numbers on the tire it was discovered the tire was seven years old!!! No... Read More »
 
 
 
Complaint Posted 4/7/2012
this is the worst company
I have purchase a bike from them when we got it I was happy right but when my son start it driving it start to leak gas we didn't knew what was going on I spoke to someone and he told me it was the carburettor, I call the merchant and they were ni... Read More »
 
 
 
Complaint Posted 3/20/2012
Mini pocket rockets.com
One word, rude. I called several times only to have them hang up on me and tell me to call back later. lucky for me it was 6:00 and they were planning on closing as soon as i hung up. Very unprofessional and foolish if you ask me. Bad business. I... Read More »
 
 
 
Complaint Posted 2/13/2012
minipocketrockets.com
I wish I would have read reviews before ordering I have had the same problems as everyone else if someone sues I want in on it they should be shut down after they are forced to make things right or they need to be popped in the nose either way it... Read More »
 
 
 
Complaint Posted 2/7/2012
Mini pocket rocket
Bought two bikes for christmas. Both came in damaged boxes. Both bikes had lots of plastic body damage. One came without seat cushion. One works, one doesn't. Took the one that doesn't start to motorcycle mechanic. It came with a bad carburator. V... Read More »
 
 
 
Complaint Posted 1/29/2012
DO NOT BUY FROM THEM, YOU'LL BE SORRY!!!
I ordered 2 items and the same happened to me....I first received both items damaged and I did not sign for them. The UPS man said for me not to even take the box because it was ripped open and a mess due to the company's poor shipping and handlin... Read More »
 
 
 
Complaint Posted 12/29/2011
Minipocketrockets.com BAD BAD people
My son ask for a minipocketrocket for Christmas, I order him one from Minipocketrocket, it came fast I opened it a piece was broken off on the back I called was put on hold for over 45 mins. He opened it for Christmas anyway I told him I wiould ca... Read More »
 
 
 
Complaint Posted 12/21/2011
minipocketrockets.com
minipocketrockets.com is ONE of the worst companies i have ever dealt with. Very unprofessional, rude, incompetent, obnoxious. Please whatever you do, don't ever order from this company direct. Use a third party or a company that would handle deal... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (858) 349-7777 Address   P.O. Box 38
San Gabriel, CA 91778
Website   http://www.minipocketrockets.com Email   customercare@minipocketrockets.com
Contact   Danielle Ericksen Other  
 
 
 
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