Diamond Studs Wholesale

3.1 star rating Rating - based on 41 reviews & complaints
Specializing in Diamond Engagement Rings, Diamond Stud Earrings, Tennis Bracelets and Other Wedding Jewelry. Call one of our diamond experts today.  
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Diamond Studs Wholesale Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/20/2019
Scam Company - Order never received and no refund
Ordered a single diamond stud earring on 30 December 2018. Received the wrong product on 14 Jan 2019. I got an immediate response from David S who said he would send a return label. I never received the label. I contacted the company and David S s... Read More »
 
 
 
Complaint Posted 12/20/2018
Order Never Received
I placed an order for diamond stud earrings on 11-27-18, with the shipping method showing 3-5 days. Not being sure of whether this was the date the earrings would be shipped versus received, I gave the benefit of the doubt and waited 5 business da... Read More »
 
 
 
Complaint Posted 1/17/2018
cloudy awful diamonds David S. in customer service is nasty
My boyfriend bought my daughter and I diamond studs for Christmas, when I inquired with David S. about returning them he became nasty telling me he didn't get paid enough to deal with unsatisfied customers--granted what we got was not at all what... Read More »
 
 
 
Complaint Posted 1/22/2017
Confused
Extremely confusing website. I purchased a 0.25 carat pair of diamond stud earrings. I thought I was buying a total carat weight of 0.50 since each are 0.25 carats but apparently that isn't the case. Took longer than expected to arrive. Read More »
 
 
 
Review Posted 11/18/2015
Just in Time for Thanksgiving!
Lisa deserves a raise. She helped me get my item in time for thanksgiving! God bless. Read More »
 
 
 
Review Posted 10/4/2015
Great Earrings!
I have been looking for a perfect pair of diamond earrings to go with a dress that I just bought for a fancy event. I looked around at a few stores and couldn't really find what I was looking for. Diamond Studs Wholesale Inc. had just what I was l... Read More »
 
 
 
Complaint Posted 4/29/2015
Purchased 2 Diamond Rings
Try to stay away from this company! Read the below and think twice before involve yourself into it! Awful experience: - Had issues to receive order, shipped with a different carrier (2 weeks later, wrong shipping reference provided, took 6 weeks t... Read More »
 
 
 
Complaint Posted 12/16/2014
Bought .90c/H/SI3 diamond earings...but received .62c/I2/J color
I ordered stud earnings as a gift for my wife. They looked OK to the untrained eye, but I brought them to get appraised to make sure we were getting what was purchased. The appraisal was from a highly reputable GIA appraiser who we have used befor... Read More »
 
 
 
Review Posted 6/9/2014
Recent experience with an engagement ring
After a lot of research on the subject of diamonds on the internet and with a few friends in the business of jewelry, it recently became my time to purchase an engagement ring for my girlfriend. At least eight or more e-mails or more were sent bet... Read More »
 
 
 
Complaint Posted 1/3/2014
Quality
I received some princess cut earrings and I have never been satisfied with the quality. I compared them to other 1 carat earrings in the store and mine appear to be the size of a 1/2 carat. They have always looked dull. I would like to have anothe... Read More »
 
 
 
Complaint Posted 12/26/2013
ZERO PHONE SUPPORT!
Overall I'm ok with the quality of the stones. When looking at it closely they have small black specks but not too noticeable from far. Looks like pepper honestly. What urks me is the lack of phone support. You guys really need to get more operato... Read More »
 
 
 
Review Posted 12/25/2013
Very professional and great service.
I purchased Diamond earrings for my wife. When I received them they looked great, exactly what I was looking for my wife was thinking a different direction so I emailed them to request a return RMA. I tried calling first and like the other review... Read More »
 
 
 
Review Posted 12/24/2013
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. 0
Long hold times!
sat on hold for 12 minutes...get it together Read More »
 
 
Business's response - by David S.on 12/24/2013
First, the order was for $969 and his appraisal shows $1789 so the value is not in question here. Clearly he paid HALF of what the retail cost of these stones are, regardless of the jewelers opinion on the color / clarity. I understand people lik... Read More »
 
Complaint Posted 12/19/2013
. 2
. 0
AWFUL in EVERY aspect - "Jim R." is a JOKE!!
#1 worst online retailer ive EVER dealt w in my life...swear. I never write review for anything....every 1 Rating is Exactly correct. NO CUSTOMER SERVICE AT ALL!!! 25 MINUTE WAIT TIMES TO BE HUNG UP ON EVERY SINGLE TIME....3 DIFFERENT TIMES. "... Read More »
 
 
Business's response - by David S.on 12/24/2013
Shaun, During the holidays we are extremely busy and have hundreds of calls a day. I apologize you were not able to reach someone over the phone but we have email representatives working almost 18 hours a day to get to all emails within 2-3 hours.... Read More »
 
Review Posted 12/17/2013
Wonderful Surprise
Despite a bit of a hick-up with the delivery.. Not a fan of using USPS. But when I got the earrings I was so pleased. I had made a long search of what to buy. My cousin who worked in a gem lab said on a smaller diamond go for color over clarity. I... Read More »
 
 
 
Review Posted 12/10/2013
Amazing
I was truly amazed at the quality, variety, price and ease of order of ordering my D, FL studs. I will always purchase my diamonds from DSW. Read More »
 
 
 
Complaint Posted 12/6/2013
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. 0
Worst Customer Experience Ever...
Let me start by saying...I have never written a bad review for any company I have tried to order from online. I realize sometimes things happen and mistakes made but "Diamondstudswholesale" is the WORST hands down!!! I have never talked... Read More »
 
 
Business's response - by David S.on 12/6/2013
Paul, I apologize for this experience. We've sent you an email regarding your order and how we are not able to fulfill it. Since you're placing an international order, we can't accept a credit card as a method of payment. We only accept bank trans... Read More »
 
Review Posted 9/4/2013
diamond earring for my fiancee...
I bought a pair of earring for my fiancée for Christmas. There were tons to choose from in all price ranges See loved them, and now is my wife :) Read More »
 
 
 
Review Posted 8/20/2013
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I hope I wasn't fooled!
I hope I wasn't fooled! Part 2... I went to see David on Wednesday (8-21-13) and he explained the source of their diamond supply (as explained below by a previous poster). I'm very familar with traditional diamonds and as such found what I was loo... Read More »
 
 
Business's response - by David S.on 9/5/2013
We do not have a customer by this name. We are looking into this person and who they made a purchase from. Read More »
 
Complaint Posted 6/10/2013
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Response to David S. Manager of Diamond Studs Wholesale to my Review of June 10 which has now somehow disappeared - BEWARE
David, Your response to my previous review is as misleading as your sales practices. I did not purchase a poor color, in fact, I purchased the color suggested by your sales agent. They were H, hardly a lower grade color. What you did not mention d... Read More »
 
 
Business's response - by David S.on 8/20/2013
George, we are here for our customers 100%. If you're not happy with the merchandise, you have 30 days to simply send it back for a full refund, no questions asked. If you have any other questions / concerns please contact us. Read More »
 
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Additional Business Information
Hours   Monday - Friday: 9AM - 6 PM PST Saturday: By Appointment Only Phone   (888) 987-8837 Address   3183 Wilshire Blvd. #196-B56
Los Angeles, CA 90010
Website   http://www.diamondstudswholesale.com Email   sales@diamondstudswholesale.com
Contact   David Shmouli Other  
 
 
 
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