Beth P.'s review of j2 Global, Inc

j2 Global, Inc

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Customer Reviews & Ratings
Complaint Posted 9/22/2010
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Review 9/22/2010
Efax's website gives a toll-free number to call to cancel your service, and when you call it, a recording tells you to cancel online. When I went online again to chat with a rep, he told me to call the same number listed on the website. When I persisted, he agreed to help me, only to end the chat because I didn't type fast enough to respond to his question. Even though I was cancelling my account 10 minutes after opening it, they would not refund the activation fee. Will find another company to use.
 
 
 
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Additional Business Information
Hours   Phone   (888) 760-1112 Address   6922 Hollywood Blvd. Suite 500
Hollywood, CA 90028
Website   http://www.j2.com Email   otp@mail.j2.com
Contact   Office of the President Other  
 
 
 
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