EC C.'s review of Orange Coast Chrysler, Jeep, Dodge

Orange Coast Chrysler, Jeep, Dodge

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Review Posted 10/4/2011
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Review 10/4/2011
As far as buying a new vehicle they were great to deal with. None of the usual sales tactics with Tommy Jackson. Would buy from him again. Great prices and experience. Having said that, though, I would NEVER purchase anything from the finance man. He flat out lies. I did add on the Nitro Fill but he stated anywhere would top the tires off, when, in actuality, the contract that you receive later states it is only covered to be topped off at their dealership. While Nitro Fill is worth it and I get far better gas mileage, it is not worth it for me to drive 50 miles each way (and he knew this when he sold it to me) to the dealership for a top off as then I lose money. And I also purchased the car care package as the salesman and the finance man both told me that if I got any paint on the car, anywhere, (I am a painting contractor and he saw the paint on the upholstery of my trade in) this covered the removal of paint as well. They also told me my vehicle would be completely detailed once per year. Neither of their claims are true. As far as the Guide Point system, the finance man told me it was already on the car and I had to pay for it so I may as well upgrade $100. This turned out to be absolutely useless as 1. I don't have a smart phone and 2. Several months later it is still not installed on the Jeep. Complete rip off. I wrote numerous letters about all of these issues but they blew me off. Don't expect to deal with any issues once they have your money.
 
 
 
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Additional Business Information
Hours   Phone   (714) 549-8023 Address   2929 Harbor Blvd
Costa Mesa, CA 92626
Website   http://www.ocauto.com Email   kcorning@ocauto.com
Contact   Kevin Corning Other  
 
 
 
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