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Do not trust this business
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Funeral Director created a distressing situation during the funeral arrangements for my Aunt-In-Law. Initially, there were issues with the services and associated costs. The expenses unexpectedly increased after the body was collected, and the body was not prepared in a timely manner, leading to a rescheduled funeral that inconvenienced guests and visitors.
This entire experience left my family and me deeply affected. We felt misinformed from the start and encountered confusion due to conflicting information. Additionally, we were asked to sign a waiver regarding Medicaid funeral payment without proper explanation. Furthermore, despite the passing occurring on July 9, 2023, we have not received the death certificate as of August 23, 2023, despite the funeral director's assurance of ordering them promptly from City Hall.
While we cannot reverse the past, I feel compelled to caution others against choosing J. L. Apter Funeral Chapels based on our traumatic experience.
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