eric z.'s review of Elance, Inc.

Elance, Inc.

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Complaint Posted 8/30/2010
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Review 8/30/2010
Be Very Careful - You can find some very good people on this site, however none of them actually work at Elance. Never release funds to a provider through them until your satisfied with the work. If you release funds, even to start a job and then have problems, your on your own. Elance is less than useless in almost all problems. I had some serious problems with a provider, missed deadlines, poor quality of work. I had released $2,000 initially for the start of a $5,000 project. When the project failed to deliver even the first milestone, Elance said they couldn't help since I had released funds and it was out of their control. No attempt to assist beyond telling me I was wrong and out of luck. If you get taken for a ride don't look to Elance for any help.
 
 
 
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Additional Business Information
Hours   Phone   (650) 316-7500 Address   441 Logue Ave #150
Mountain View, CA 94043
Website   http://www.elance.com Email   jdiller@elance.com;sholm@elance.com
Contact   Jon Diller Other  
 
 
 
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