Susan T.'s review of Cat Wheel Company

Cat Wheel Company

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California Academy of Dog Behavior
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Customer Reviews & Ratings
Review Posted 3/14/2013
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Don't Buy This Product. It's Wobbles &The Cat Wheel Company Won't Take It Back
The Cat Wheel wobbles making it impossible for cats to use. What an expensive disappointment.
 
 
Business's response - on 3/18/2013
Actually, 99% of our product does not in fact wobble. And the wobbling occurs when the customer over tightens the bearings and bolts, which strips them, causing them to need to be replaced. We replace all of the parts for free for the most part when your wheel wobble which has always fixed the issue. you just need to contact us instead of writing us off as a company. And yes, we do take the product back.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 5:00pm Phone   (949) 529-5531 Address   10 Hughes Street Suite 202
Irvine, CA 92618
Website   http://www.catwheelcompany.com Email  
Contact   Customer Service Other  
 
 
 
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