Susan P.'s review of Bathroom Experts, LLC.

Bathroom Experts, LLC.

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Complaint Posted 3/20/2012
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Please help! Is this business legitimate?
This company charged my credit card for over $2,000 on 2/18/12 and have repeatedly lied about shipping a bath vanity. I left a message for the owner using the name and phone number on the company website and he has not returned my call. Does anyone know if they are a legitimate business or should I call the Long Beach police and report larceny/fraud? I have filed a claim with the State of CA BBB.
 
 
Business's response - by Bryan D.on 3/20/2012
Hello Susan, Your cabinet is completed and our stone fabricator Marble Dream in Anaheim, CA is cutting and polishing the top now and will be done with it by this Thursday AM. When you placed your order, the email with your invoice stated that it would be 3 to 5 weeks for it to be completed. We called and left a voice-mail for you today letting you know that we will be sending you photos of your top when it is complete for your approval. The vanity top will be attached to the cabinet on Thursday afternoon and it will ship to you this Friday, provided that you approve the stone top. We will provide you with the tracking number as soon as it is available. Please be assured that we are very much a real company and your vanity will be shipping this week. Thank you, BathVanityExperts.com
 
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Additional Business Information
Hours   We are open 24-hours-a-day, 7-days-a-week to assist you at www.bathvanityexperts.com. 100% USA based Phone   (888) 409-2284 Address   5199 East Pacific Coast Highway Suite 605
Long Beach, CA 90804
Website   http://www.bathvanityexperts.com Email   bryan@bathvanityexperts.com
Contact   Bryan Dailey Other  
 
 
 
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