whosURmomma's review of At Battery Company

At Battery Company

Preferred Members
ADC Technologies Group
0 miles
Praxis EMR
4.1 star rating 0 miles
AceReader
5.0 star rating 0 miles
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 7/21/2009
. 1
. 0
Review 7/21/2009
I purchased a cordless drill battery for my husbands power tool. All information on their site shows that this should be an equivalent battery. When I got it, it looked like the original but it was not and did not fit correctly in his power tool. I called to get this sorted, and although they were nice enough about it I was told that since all information from the manufacturer shows that the battery should work, I would have to pay for the battery to be returned and also I would be refunded solely for the amount of the battery- my original ship charges would not be returned but as a gesture, they would not charge me a restock fee. ??? So basically I would be at a loss of over $25 (my original express ship fees and what it will cost me to return it). I decided NOT to return the battery since Id be out $25 just to get back $25. I ended up going to the Depot and buying a brand new tool for a bit over the cost of what I paid for the battery. In total... I could have just done that first and not have had to be out any money. Buyer beware- read the fine print!!! Apparently thier return policy is open to thier interpretation.
 
 
 
Was this review helpful? (5)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (877) 528-2288 Address   28918 Hancock Parkway
Valencia, CA 91355
Website   http://www.atbatt.com Email  
Contact   Young Lee Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.