Michael R.'s review of Delray Credit Counseling Corp.

Delray Credit Counseling Corp.

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Customer Reviews & Ratings
Review Posted 3/25/2011
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Review 3/25/2011
Help I am going through DCC right now and I am not liking it at all. I get no feed back on what I owe on my bills they always tell me to go to the website to check and see what my balance on my cards are, all the site tells me is that they have paid my bills and the amount that went to my bills. Further more it took many months for them to get my creditors to accept their proposal. I would not recommend DCC to anybody.
 
 
Business's response - by Thomas PR Directoron 3/28/2011
Creditors do NOT provide updated balances to Delray Credit Counseling. You should still be receiving monthly statements from the creditors you enrolled in the debt management program. The statements from your creditors will show your account activity for the current billing cycle including the "new balance", which is your current balance for that particular account. Your online account with Delray Credit Counseling will show payments we disbursed to your creditors as you mentioned in your posting. In regards to the setup process or proposal acceptance, it is typically 30 - 45 days from the date of your first payment. Delays to this time frame can be non-receipt of account information requested from the debtor, non-payment or delayed payment, and creditor response. Proposal acceptance has many moving parts, of which many are outside the control of DCC; however we make every attempt to obtain proposal accectpance as quickly as possible. Delray Credit Counseling
 
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Additional Business Information
Hours   Phone   (877) 593-1105 Address   5300 W. Atlantic Ave. Suite 200
Delray Beach, FL 33484
Website   http://www.delraycc.com Email   cs@delraycc.com
Contact   Gary Hamilton Other  
 
 
 
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