Karen K.'s review of Rhino Relocation

Rhino Relocation

 
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Complaint Posted 8/19/2019
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THE VERY WORST NIGHTMARE EXPERIENCE IMMAGINABLE!
MOVING FROM THE WEST COAST TO THE EAST COAST AND ENTRUSTING A SUPPOSED REPUTABLE MOVING COMPANY WITH ALL YOUR WORLDLY GOODS IS TRAUMATIC JUST BECAUSE BUT AFTER ALL THE INADAQUACIES AND BS PAPERWORK THAT APPARENTLY MEANS NOTHING? I MOVED WITH 1 - ONE - YES O-N-E CHAIR AND UPON RECEIVING MY BELONGINGS, SAID CHAIR WAS NOT IN ALL MY 3,000 DOLLARS WORTH OF MOVED THINGS? I WAS TOLD BY NANCY, WHOM I HAD DEALT WITH THROUGHOUT THE WHOLE - FROM CALI TO SOUTH CAROLINA ORDEAL AND WAS UNDER THE IMPRESSION SHE HAD BECOME A FRIEND? NANCY LOOKED INTO IT AND SAID THAT THE CHAIR HAD SOMEHOW BEEN MISPLACED AND IT HAD BEEN LOCATED IN WAREHOUSE AND WOULD BE SENT TO ME POST HASTE! UPON FURTHER INSPECTION A SUITCASE - THAT I SPECIFICALLY PURCHASED TO PACK MY 13 FRANKLIN MINT COLLECTIBLE DAGGERS IN (ALONG WITH THEIR INDIVIDUAL DISPLAY FRAMES) AND UPON OPENING THE SUITCASE - MUCH TO MY TOTAL SUPRISE - NOT A SINGLE DAGGER, THE SUITCASE WAS FULL OF ALL MY JEANS? ALL OF MY MANY, MANY BOXES HAD BEEN GONE THROUGH AND REPACKED? I GOT WITH NANCY ON THIS AS WELL - HYSTERICAL, I MIGHT ADD! SHE ASSURED ME THAT SHE WOULD LOOK INTO IT AND GET BACK WITH ME! SHE DID AND I WAS TOLD THAT THEY WERE FOUND AND SHE WOULD HAVE THEM SENT OUT AS WELL! I WAS SO THRILLED THAT ALL THE BROKEN AND DESTROYED ITEMS WERE NOT IMPORTANT, NOR WAS MY MISSING CASH REGISTAR, BOWLING BALL AND A FEW OTHER ITEMS, ALL OF WHICH I COULD OVERLOOK AS LONG AS I GOT MY ONE CHAIR AND MY KNIVES THAT I HAVE HAD FOR 30 YEARS AND HAD COLLECTED FOR AS LONG AS I COULD REMEMBER? WELL I KEPT BEING ASSURED THAT THEY WOULD BE SENT ASAP AND WAS REASSURED OVER AND OVER - NEXT MONDAY, THIS THURSDAY, AFTER THE HOLIDAY ETC, ETC AND SO ON UNTILL FINALLY - GEE 9 MONTHS LATER AND I HAD RECEIVED NOTHING BUT MY 2 STEP FOLDING STEP LADDER WITH FUR ON IT AND THAT WAS ALL? OMG THIS HAS TO BE A JOKE IS ALL I COULD SURMISE? I CALLED AND CALLED NANCY - COULDNT REACH HER? I CALLED THE COMPANY'S OFFICE NUMBER TOLD THEM OF MY PLIGHT AND I WAS TOLD TO EMAIL THEM A LIST OF MY MISSING ITEMS, AS THEY HAD TO BE PROVEN TO ACTUALLY BE MINE? SO I DID AND WAS TOLD THAT YES THE SAID ITEMS - 13 FRANKLIN MINT DAGGERS AND THEIR DISPLAY PIECES, ALONG WITH THE CHAIR WERE MINE AND THEY WOULD BE SHIPPED TO ME? NEVER HAPPENED AND NOW NANCY WHO HAD EVIDENTLY BEEN PLAYING ME THE FOOL FOR 9 MONTHS, WOULD NOT ANSWER MY CALLS NOR WOULD SHE RETURN MY CALLS AND I WAS TOLD BY SOME WOMAN IN THE OFFICE - SHIRLEY I BELIEVE? THAT THEY DID NOT HAVE MY KNIVES OR MY CHAIR AND THAT NANCY NEVER HAD MY BELONGINGS SO HOW COULD THEY SEND THEM? SO BASICALLY NONE OF ANY OF THIS EVER HAPPENED, YET I HAVE TIMES, DATES, TEXT MESSAGES AND VOICEMAILS - SO HOW DOES THAT WORK? I AM SOO EMOTIONALLY DRAINED FROM THIS WHOLE BS NIGHTMARE AND IF I DO NOT GET MY KNIVES AND 1 CHAIR RETURNED TO ME I WILL MAKE IT MY LIFES QUEST TO MAKE SURE RHINO RELOCATION IS KNOWN FOR WHAT THEY ARE CONS, LIARS AND TOTALLY UNPROFESSIONAL THIEVES!!! THERE IS NO TRUST, NO HONOR, NO CREDIBILITY OR ANYTHING GOOD ABOUT THIS SUPPOSED "COMPANY" AND THE PUBLIC NEEDS TO KNOW ABOUT IT! SHOULD AN ATTORNEY READ THIS AND FEELS HE OR SHE CAN HELP - IM INTERESTED ! RHINO RELOCATION WILL NOT GET AWAY WITH THIS! I HAVE 5,000 FRIENDS ON FACEBOOK AND I WILL BE POSTING EVERYDAY FROM NOW ON! I WILL BE LODGING COMPLAINTS WITH EVERY CONSUMER GROUP/BUSINESS/ORGANIZATION - WHATEVER - IN REGARDS TO THIS MICKEY MOUSE, UNSCRUPULOUS SUPPOSED "MOVING COMPANY". FUNNY HOW THEY COULD NOT GET THE 3,000 DOLLARS FAST ENOUGH (WHICH THEY DID - THEY WERE PAID IN FULL - TO STEAL FROM ME?) UNBELIEVABLE!! THE SCURGE OF HUMANITY! HOW DO PEOPLE SUCH AS THESE STAY IN BUSINESS? I AM SOO GLAD I TOOK ALL MY JEWELRY WITH ME PERSONALLY!
 
 
 
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Hours   Phone   (818) 901-1664 Address  
Website   http://rhinorelocation.com/index.php Email   info@rhino-relocation.com
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