Susan F.'s review of

Customer Reviews & Ratings
Complaint Posted 2/15/2020
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The delivered order ("How Sweet It Is" Bouquet) did not remotely resemble the online picture of the bouquet. The pictured bouquet showed lush roses, carnations, and asters. The sad delivered bouquet contained, literally, two roses, a few cheap carnations, and something that resembled ragweed. When I complained to the company (and sent pictures), they responded that they were permitted to make substitutions and offered 20-25% off the purchase price of $75.00. When I stated that I wanted them to exchange the delivered bouquet for one that resembled the website picture, they refused. I am currently working with my credit card company to cancel the payment. Unless you enjoy confrontation and anxiety, avoid this company like the plague.
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Hours   Internet Based. Phone   (800) 786-1178 Address   P.O. Box 4618
Mission Viejo, CA 92690
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