Your K.'s review of Minipocketrockets.com

Minipocketrockets.com

         
Customer Reviews & Ratings
Complaint Posted 12/21/2011
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minipocketrockets.com
minipocketrockets.com is ONE of the worst companies i have ever dealt with. Very unprofessional, rude, incompetent, obnoxious. Please whatever you do, don't ever order from this company direct. Use a third party or a company that would handle dealing with them for you in case there is a problem with order, (And there will be problems). Then never give you your tracking number, they wait as long as possible to ship your item out, so that you can't send anything back. I have received a bike from them, it was in a cardboard box, loose, just laying in the box, no wrapping or anything like that. So obviously there is damage, but thats how they send them out. If you want to check if your bike works, you have to start it, but you can't do that because if it doesn't work, they will not take it back with fuel inside, so whats the point of even checking. Been trying to talk to them and get some straight answers for 3 weeks, but the same douche bag is picking up the phone and being very rude. As soon as i ask to talk to management, he makes it look like he transferes me, and then hangs up. If you want to save yourself a lot of headache, please don't buy from them. BBB has the worst rating on them, and more complains then you can count. Thank you for reading about my frustration.
 
 
 
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Additional Business Information
Hours   Phone   (858) 349-7777 Address   P.O. Box 38
San Gabriel, CA 91778
Website   http://www.minipocketrockets.com Email   customercare@minipocketrockets.com
Contact   Danielle Ericksen Other  
 
 
 
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