jason m.'s review of Stop then Go Rent-a-car

Stop then Go Rent-a-car

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Customer Reviews & Ratings
Complaint Posted 8/18/2009
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Review 8/18/2009
DO NOT. ONCE AGAIN- DO NOT rent from this company. Talk about utter disregard for their customers. I am currently in the process of trying to obtain a credit on what they have over-charged my credit card. There is a charge on there 4 days after I returned it!!! It's like they had my credit card number and decided to ring it up for another arbitrary sum on any given day! I have called at least 12 times with no response whatsoever. When you call them, you don't even get a message indicating what kind of business they are. You simply get "Leave a message and I will call you back"...nice. As far as I am concerned, my money has been extorted and I will look into talking to the authorities to obtain the hundreds that I am owed. Check out their rating on this site- it's an "F". Need I really say more? Assholes...
Business's response - by Farhad F.on 10/20/2009
Stop Then Go Rent a Car had started operating under new management and new owners since September 20th 2009 and had changed all the cars to newer models. We on behalf of the new management are sincerely sorry for the bad experience you had with the previous company and promise you the best service you disserve in future.
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Additional Business Information
Hours   Monday thru Monday 8:00 a.m. to 11:00 p.m. Phone   (949) 222-0100 Address   18001 Sky Park Circle # D
Irvine, CA 92614
Website   http://www.stopthengo.com Email   farhad_foroutan@hotmail.com
Contact   Farhad Foroutan Other  
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