American Honda Finance Corporation

1.5 star rating Rating - based on 19 reviews & complaints
Our business provides financing for Honda automobiles and motorcycles.  
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American Honda Finance Corporation Categories
Financial Services
Loan Companies

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Customer Reviews, Ratings & Complaints
Complaint Posted 2/1/2017
Still waiting on new Title or release of Lien 4 months after early payoff of AHFC LOAN....
as a senior citizen who served my country in the war I have been abused and disrespected by the Customers Service people at AHFC.. I paid off a 2013 Honda Odyssey "early" in October of 2016. with the rate they gave me as a Senior --Honda was WELL... Read More »
 
 
 
Complaint Posted 1/21/2014
a company that is way behind the times
Similar to others, I have had nothing but trouble for four months trying to get payments credited to my account. The first and second payment were made at the dealer's before the booklet came, and Honda Finance denied receiving the second payment... Read More »
 
 
 
Complaint Posted 8/21/2013
STAY AWAY...scam Loan Company
Company personnel have no License and are running scam Loans. A typical Post Office Box Company with poor service and total incompetence. Drawn in by their Advertising of Zero Percent Loans for 5 Years (this is impossible to get 0.00 unless there... Read More »
 
 
 
Review Posted 6/13/2013
Honda finance has terrible costumer service
I will NEVER EVER do business with Honda finance ever again! I had a 4yr contract with Honda and I was aware that I was still behind $1,210 in late fee's after paying my actual loan. I made the last payment of the loan and I called to make a payme... Read More »
 
 
 
Review Posted 4/3/2013
i never thought they would do this
i have financed a NEW ZERO MILE 2008 honda CIVIC with AHFC and iam about to pay it off i only owe 1300.00 to pay it off and i am only 10 days behind on a car payment and today 04/03/2013 only 10days late and they came looking for my car at my moms... Read More »
 
 
 
Review Posted 3/15/2013
American Honda Finance Corp Personal & Real Property siezure execution
File #09CVD008526(Personal & Real Property siezure execution) American Honda Finance Corp %Robert Bernhardt Charlotte NC 28209 Vs R Odugba This company does not want to accept a payment arrangement. I lost my job and I could not afford the pay... Read More »
 
 
 
Complaint Posted 11/26/2012
Honda Finance Customers Beware!
Be advised; if you make a payment by easy pay and it is after 6 PM Honda will report you over 30 days late if you double up on payments. MY credit report is perfect except for Honda Finance. They do not notify you if there is an amount pending th... Read More »
 
 
 
Complaint Posted 10/20/2012
Honda Financial Services
I bought my Honda Accord brand new and financed with Honda Financial Services. The sales man told me that I could re-finance after 6 months doing my payments on time: FIRST LIE: they do not re-finance your loan, you have to go and apply with anoth... Read More »
 
 
 
Complaint Posted 5/31/2012
Inspection required to trade in leased car
My Honda lease expires July 4, 2012..thankfully. I have been receiving two phone calls a day from their inspection company SGS for over a month now. Some with messages, some are just hang ups. I finally called them today to set an appointment for... Read More »
 
 
 
Complaint Posted 10/13/2011
Review 10/13/2011
I will never do busy with this company EVER again. I'm paying off my loan this month and they have tacked on $90 of late fees that they will not remove at all to help me pay. Their reason: We have reversed late fees for you before. Really??!! I'm... Read More »
 
 
 
Review Posted 6/14/2011
Review 6/14/2011
I've been with honda financial for about 3 years since 2009. I fell behind 1 month and had advised them in advance of the difficulties I was experiencing after agreeing to extend the payment for that grace period they started harassing me daily. I... Read More »
 
 
 
Complaint Posted 5/9/2011
Review 5/9/2011
You have to be kidding me! There is no way that these guys have an A+ rating!
I woud give them no stars if I could!
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When I think of Honda and American Honda, I think of that piggy song by John Lennon:
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http://www.youtube.com/watch?v=sXdKlp... Read More »
 
 
 
Complaint Posted 2/16/2011
Review 2/16/2011
I've never had a problem with this company until this month. Customer service rep has notified me of 2 payments they haven't rec'd since December. I let them know that I have been a good customer for 4 years and have been sending payments out time... Read More »
 
 
 
Complaint Posted 1/29/2011
Review 1/29/2011
I made a payment nearly 2 weeks via online submittal for $3700 as we are paying off debt. The next day I check my vehicle statement and see that a single transaction in the amount of $3700 was processed. I later check my bank account and found tha... Read More »
 
 
 
Review Posted 1/13/2011
Review 1/13/2011
With only 6 months left to pay for my 05 Civic, AHFC repo'd me! After calling them before I even got behind, they always told me that there was nothing they could do. If you are the finance company, how is there nothing you could do? I feel they t... Read More »
 
 
 
Complaint Posted 11/22/2010
Review 11/22/2010
I have read the other scathing reviews here, and I feel your pain. I was checking my credit score and noticed it dropped by almost 60 points. That's pretty significant. So, I looked to see who was reporting negatively, and low and behold it was ou... Read More »
 
 
 
Complaint Posted 11/11/2010
Review 11/11/2010
I strongly urge anyone reading this review not to deal with Honda Financial in terms of business. Whether its financing or leasing. They cheat the customer and don't provide them with the entire truth. They are quick to take your money but if you... Read More »
 
 
 
Complaint Posted 8/30/2010
Review 8/30/2010
My wife got approved for a loan, and we purchase a motorcycle that I have diligently make payments for 3 years and never been late. I contacted AHFC to refinance the loan because I got laid-off. And they won't do it. I have refinance a vehicle in... Read More »
 
 
 
Complaint Posted 6/10/2010
Review 6/10/2010
I purchased my Honda in 06. I was financed through AHFC at a ridiculous double digit percentage rate. I was a first time buyer, a young girl, and the salesman took advantage of that. But, that said, I have been paying the 463 per month for my used... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00 a.m. - 5:00 p.m. Phone   (800) 445-1358 Address   P.O. Box 2295
Torrance, CA 90509
Website   http://www.hondafinancialservices.com Email   bbb_complaints@ahm.honda.com
Contact   Shanda Edwards Other  
 
 
 
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