Marianne S.'s review of Basic Car Rental

Basic Car Rental

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Customer Reviews & Ratings
Review Posted 6/9/2008
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Review 6/9/2008
STAY AWAY FROM THIS COMPANY!!! They are con artists. My son came to LA to check out colleges and rented a car from them. When he went to pay he gave them his debit card, which they swiped though but told him they didn't do debit cards. So he gave them his fathers credit card. They told him they couldn't use that unless he added his father's name on the contract. (his father was back in Ohio) So he added his name. That same day he had a flat tire. He had it changed and came back to the store at which point they charged him $80 for a new tire. When he turned the car in, they told him he had to pay an addition $110 because his father's name was on the contract (claimed it was an extra driver charge) which they neglected to mention from the start. Not knowing any better, he completed the deal and came home. Not only did they charge his father's card, but they charged the debit card as well. When I called, it seems whomever is in charge is a secret. No one around, no supervisor, no owner etc etc. I had to cancel the debit card and file fraud charges. Stay away from them!!!!!!
 
 
 
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Additional Business Information
Hours   Phone   (800) 900-8850 Address   10687 Santa Monica Blvd Unit 2
Los Angeles, CA 90025
Website   Email  
Contact   Tayman M.Reza Other  
 
 
 
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